Jaime

JSN repair person called to confirm appt. He arrived on time, he explained what needed to be done, then was able to fix the dryer from making the screeching sound by replacing the pulley. He also vacuumed the lint surrounding the Dryer cylinder. He also followed up the next day to see if the dryer was performing well. His price was competitive with two other services that I had contacted. I would have given JSN a 5 but the Receptionist scheduling the service was not friendly. After I had provided all the info online on their web page, she asked me for the same info, and provided an initial appt not convenient for me and rescheduled me a week later , as in "take it or not". I was surprised when the repair person called two days later to state that he could come sooner.