Reviews

7/10

When we first moved into our house, we have replaced our living room carpet. The carpet was well picked through good consultation provided by the contractors at this company. After 3 years now, the carpet still looks good in the living room without much effort needed maintenance.

Approximate cost of services:
$0.00
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10/10

This is one of the best home security services that I have received especially for a family that just moved into a house that is pre-setup with ADT Security services. We decided to continue services with them after the incident where the security alarm was beeping even through the midnight. No one in the household could sleep until the beeping noise stops. Even past midnight we have called their service support and was told how to deactivate the beeping sound through troubleshooting the problem supposed indicated through the lights and alarm behaviour.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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10/10

I have gotten quite a bit of technical insight while deciding which laptop to buy and what not. The staff there at the particular department really do know what he is talking about. Much as I know, after gotten my laptop at the store, I know a bit more about the technical specs to look for for my next laptop purchase.

Approximate cost of services:
$0.00
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0/10

Few years back, we've decided to go along with Direct Energy Water Heater rental. We have called them and getting confirmation on the appointment for when they are coming in to install the water heater. Everything here sounds smooth until once the water heater is setup. We notice our gas bill has tripled and got a gas supplier "Direct Energy"!!! This was alarming. I've called them multiple times and only to get constant transfers of calls and did not get questions answered. It was until the last call (Request to speak to manager) I made that I got my questions answered and only to found out someone forged my signature with pre-affirmation (will not receive phone calls to confirm). Horrible service provider and felt ripped off! I have reported this to OEB.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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First Review

2/10

Customer Service here is a hit and miss. Of the 10 times I called to ask about the product pick-up availability, barely got any human response. The music they have while on hold was terrible. It forces people to walk into the store just to ask a question without firm confirmation if product has arrived at store...Not very customer friendly.

Approximate cost of services:
$0.00
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