Yvonne in Toronto

After many unsuccessful calls to other companies, I made an emergency call on a sunday night and Pina and Angela are really nice & helpful. I am truly taken back on how kind they are on a sunday night!! They immediately helped to dispatch Josh who comes within an hour. Josh tried his best to help fix the unit but at the end, it was confirmed that there was a leak in the unit and a bench test was required. I told Angela that i would prefer a new unit ASAP as it happens to be the hottest days in Toronto so far. She was really helpful and get me a new unit the next morning. I also need to write a good note about the technician Josh who comes in to do the job this morning. Not only is he professional, he is trying to finish his job on time, he takes the time to explain to us how to maintain and protect the unit. He is very knowledgeable and honest. This is a great company that i will highly recommend One thing to note is that many companies doesn't service condo heat pumps so you have to get to the experts and thermo cool is one of the them. Great customer service, very helpful & responsive!!! Everyone is very professional and helpful! Highly recommend!!

I hired Nanette after reading all the positive reviews on homestars and all the reviews are true. Nanette is very professional, very accessible & have creative ideas. My husband and I want our 2nd bedroom to be bigger & Nanette gives us wonderful ideas in terms of how to get that done. She then proceeds to give us valuable lighting advice for our living room. We try her idea right away & our place is already becoming much more welcoming. Can't wait to follow all her advice!:) Thank you Nanette!

Our experience at Home Depot was very pleasant because the sales staff there were very helpful and knowledgeable. The wood that we purchased was to our satisfaction and we would definitely come back again and recommend to family.

The staffs are very professional and very helpful. Price is reasonable and they are very quick at replying emails. Owner Brian is also very involved with the whole process. Very satisfied with their service.