Open Sesame installed my garage door & opener about 8 years. Steve and his helper did a fantastic job - on schedule and on budget and they hauled off my old door. I've since moved and the garage door & opener in my new home wasn't working. I called Open Sesame to see if they could come by to repair it. While speaking on the phone, Steve did some troubleshooting of my garage door issues to see if I could fix it myself rather than having to pay for a service call. I tried his suggestions and the door is working again. Any other company would have sent someone over and charged me to do a simple repair - not Open Sesame. Steve is a man of integrity and truly cares about the long term satisfaction of his customers. Even though he didn't install the garage door in my new home, Steve was extremely helpful and courteous in making sure my problem was resolved without costing me money. If you need a new garage door installed, call Open Sesame. You'll be very glad you did.