Sam in North york

Ben from Finer Edge was great to deal with. I am a PICKY customer (as he found out) but the team was very good in terms of fixes, changes, and generally making it right. The house is a large stucco house, so it has lots of surface area to paint, and lots of variation in the surface. They took the time to re-roll areas that needed additional coverage, and were also open to adding smaller scope items to the project (at an additional but fair charge). Overall a very good experience.

My wife and I recently purchased a home in North York that was originally built in the early 1960s. We are doing some renovations and I had concerns about potential asbestos in the old plaster, wallboard/gypsum panels, and the attic insulation. I called Robert and within an hour he was at the house and having a thorough look around. He checked the duct work, furnace room, joists in the basement, the plaster walls, and the attic. Fortunately everything was clear. Robert was very informative the whole time, pointing out things to watch for and how to protect myself while doing any renovations (proper mask with P100 cartridges, at minimum!). Fantastic, friendly service, and I don't think I've ever had a person from a professional trade show up so quickly after the initial call. Highly recommended!

Nemo from Alliance was great to work with. He is knowledgeable and upfront about wood choices, brands, price points, and the characteristics of the various flooring options (engineered vs. solid, etc.). He showed up promptly for the measurement of our house at the pre-arranged time, and quickly made some cost-saving recommendations regarding the installation. Even though we ultimately decided to do the installation ourselves, and changed the order several times as a result, Nemo was very accommodating and did not push back on us at all. Due to some special circumstances, Alliance was even able to show some flexibility on the price of the product, which was very much appreciated. Overall I would classify my experience with Alliance as "Excellent customer service!".