I am currently looking across at my neighbours roof where there are 2 workers removing shingles. There are only 2 pieces of tarp in the front yard and, as yet no waste bin. When Markelangelo's did our roof 2 weeks BEFORE the storm in May they arrived early with at least 6 workers who spent the first hour spreading heavy duty tarp around every side of the house. They also used 4 x 8 ft sheets of plywood tacked together as A frames over all of our garden. This was far beyond my expectations. They literally blocked sunlight front entering our windows with all the protection and nail/waste protection they placed around the house. The worked performed was continuous and professional. They answered our questions as to progress. They didn't curse and swear (at least not out loud) and they didn't blare music for the entire neighbourhood. By the end of the day there must have been 8 or 9 workers on site - our roof isn't large. They told us of two minor spots to be completed the next day which they did. They perform a thorough inspection and sweep both days after their work. Danny arrived a couple of days afterwards and did another thorough inspection of the work and a further so of the property for nails and debris. He then spent 15 minutes reviewing the warranty and telling us how to deal with any future issues that could arise. For anyone reading this I'll recap from our beginning I had 7 companies give quotes. Only 2 actually recommended that we sit together and review the quote (MARKELANGELO'S was one). Some companies said I didn't even need to be there when they looked at the roof - I suggest people avoid these. Most quotes where similarity priced, but Mark's included all the premium materials from their shingle maker whereas some others were a mix of cheaper underlay, starter shingles, and caps. I had a couple a requests for additions which Mark accommodated at no additional cost. So from the beginning to the end I felt my business was valued and that I paid a fair price for high quality work. As mentioned this was completed 2 weeks before the May storm in Ottawa. Our roof is perfectly ok.
- Approximate cost of services:
- $11,000.00
- Company Response
I must say Pete, it has been a while since we've received such a personal and detailed review. We really appreciate the time it took you to put your thoughts down for this review. We work hard to give our customers the roofing experience they deserve and, with your testimonial, our hope is that everyone who isn't sure about Markelangelo's reads this and chooses us! We really want people to think about roofers as hard working, polite and trustworthy tradespeople, and your review gets us closer to that goal. Thank you very much for choosing Markelangelo's. There isn't a storm out there that can go against a Markelangelo's Roof! Plus, we will still answer the phone in 10 years when you have a question or concern!