Reviews

10/10

Caco and Jemeal were great. They showed up on time, explained the entire process, treated my house with respect and took time to answer my questions. When a job is done well, on time and with courtesy you cant ask for much more. Definitely going to recommend Air Force to anyone who asks about duct cleaning.

Approximate cost of services:
$390.00
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Company Response

Thank you so much Josh for taking the time out to share your experience with us! We’re happy to have hit the mark for you. We look forward to servicing you again in the future!
Adel Majd & The Air Force Duct Cleaning Team

10/10

The Roof Whisperer team did a wonderful job repairing my flat roof. The quote was prompt and competitive. They did the work quickly and on budget. I also requested a quote for my peak roof and was surprised when they told me that it had a few more years of use and that it would be a waste to do this repair. Very refreshing. Arthur also came back when I had a leak that I thought was due to the flat roof repair. It ended up being an eavestrough issue (clogged with leaves) - Arthur showed up, removed the leaves and sent me a note that same day. Great, honest service. I will be using Roof Whisperer for my peak roof job this summer.

Approximate cost of services:
$1,500.00
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10/10

Work was performed to a very high quality. We wanted the downspout to not be visible from a particular sightline and the team was able to make this happen. Price was reasonable and quality of work was high. I would recommend Tip Top Trough and will use them again.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Glad you were happy with the work. Thanks for the great review! Look forward to working with you in the future.

Tip Top Trough Team

10/10

Arthur from TRW was the first person to do a site review and quote. His price was reasonable as he focused only on work that needed to be done. Most of the other quotes included work on my front peak roof which has another 3-5 years of life. Arthur acknowledged this and told us he would be happy to come back to do that job when needed. Arthur and his crew did a great job - they kept the site clean (bagging shingles and debris on the roof and lowering it down with a rope to keep my property and my neighbour's property free of debris) and got the job completed on schedule and for the agreed price. We noticed a few issues after the job was completed and Aurthur sent his crew back the same day to resolve those issues without question. We're very satisfied with the work and I will definitely use TRW again.

Approximate cost of services:
$3,000.00
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Company Response

Hi Josh;

Thank you for this review on Homestars. We are striving to make the customer happy with respecting his property and any issues that may arise. Thank you for keeping us in mind for any future projects.

The Roof Whisperer Team

10/10

I'm doing a complete gut of a 100 year-old home that I recently purchased. My wife and I put down a deposit on 5" hardwood maple mill run flooring from a GTA retailer and set out to find an installer. I must have called 20 installers. Of those 20, only 1 took the time to ask what kind of wood we purchased, who the manufacturer was and what the house looked like - that installer was Max of NORD-OST. And I am thrilled that he did. It turns out the wood we bought was a prime candidate for warping/buckling (given that it is a 5" hardwood being installed in an old and tempermental home) and that the manufacturer's milling and overall product had deteriorated over the last 5 years. Max gave me some tips on good retailers and products and I set out to find a more suitable product. And he even suggested that we might want to go with a thinner wood (even if engineered) because our house is so narrow - a wider board would make the space seem smaller. When I spoke to a few more reputable wood retailers, they all verified what Max told me. It was at that point that I knew I had to go with Max for the installation. We were on a tight timeline for the install and Max worked from 7:30am until 11pm on a Saturday to get it done. He took lots of time before even laying a single board to make sure he understood the sightlines properly. My wife and I were thrilled with installation. It was immaculate. Max took the time to walk me through the finished product and told me to give him a call if I had any concerns. 2 days later I noticed a slight bump and creek in the floor and I called Max. He was there the next day to cut out and replace a few boards. it turns out the sub-floor had sifted slightly. So even though it had nothing to do with Max's install, he still showed right away and put in a few hours to fix the problem. What more can you ask for?! Thanks again Max for your excellent customer service and craftsmanship. I will not hesitate to recommened you to family and friends. And the next time I'm doing any work on my floors you're the only person I'll call. Cheers.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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