Reviews

10/10

Over the past more than 5 years, I have worked with Rick and now his son Ravi for all of our appliance needs, fixes, repairs, installations, removals, you name it! He is a consummate professional and always goes out of his way to do a perfect job. He is extremely responsive, replies quickly to enquiries thoroughly and with attention to detail. And he's friendly with reasonable rates :) I highly recommend Rick and Ravi!

Approximate cost of services:
$200.00
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Company Response

thank you so much for taking your time and writing a review for us and giving 10 stars .appreciate it very much. have a nice day

10/10

Bought another appliance from CAS, I'm always happy with their service. My dishwasher was on back order for 6 months which was beyond their control and there was constant communication

Approximate cost of services:
$1,500.00
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Company Response

Dear Rachel and Paul,

Thank you for sharing your feedback both positive and constructive

It is great to hear that you were provided with great service.

We hope you are enjoying your new appliances.

Best regards,

H.A
CAS

10/10

I had mistakenly tried to install my new washer by myself and messed it up - water was leaking through our ceiling - YIKES! Called New Canadian and Raymond was there within 1.5 hours. He diagnosed the problem (I had no idea what the problem was at that point), fixed the mistakes I had made with the installation and tested everything numerous times to make sure we were safe to use our washer - he also answered the hundred questions I had ;). He was very friendly and kind. We were so scared when our ceiling started leaking and to have peace of mind in such a short period of time was amazing. I had called other companies and no one was able to provide an emergency plumbing visit at that time. The price was very reasonable, approximately $200.00

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Rachel and Paula, thank you for taking the time to share your experience with fellow homeowners. We are very pleased to know that we were able to resolve your plumbing issue and that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future plumbing work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Rachel and Paula,take care.

10/10

I have had Rick come in twice this year for different issues with my dryer. Both times he was punctual, professional and very knowledgeable. Also, my dryer is in a very tight, inconvenient closet and he and his assistant had to work very hard to access it - they did this without complaint! I found his prices to be very competitive. I would recommend Rick/AC Appliance Repair, I can't imagine anyone finding issue with his service.

Approximate cost of services:
$150.00
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Company Response

Thanks Rachel and Paula for great support

10/10

We had a fairly urgent need to buy a mattress and needed the price to be as reasonable as possible, delivery and to be able to order it without going into a store. I checked online, found Ton Furniture, checked theh reviews on Homestars and was a little skeptical as it seemed to good to be true - well it wasn't! Andy was fabulous - the best and easiest mattress purchase I ever made - we ordered the mattress via text at 10:30 Saturday morning and it was delivered by 12:30 that same day. And the quality is great - no issues at all (we ordered the most basic Queen set he sells). Honestly, Andy runs a great business - I really wish all shopping experiences were like this. I will definitely be back and I would highly recommend Ton Furniture to everyone I know :)

Approximate cost of services:
$330.00
1 of 1 people found this review helpful.
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Company Response

Wish you only sweet dreams on our mattress :)
cheers!
Andy