Reviews

10/10

I learned of Kurt through a colleague who had hired his company the year prior. I had reviewed the work and was impressed with the results. Kurt met with my wife and I a few times and came up with an excellent design. We had an old deck and wanted to replace it with an interlock patio and gazebo. We also wanted two garden beds and a new fence. Kurt and his team showed up on time each day, cleaned up, and were very professional. We wanted to keep a few trees in the backyard, and Kurt came up with an excellent layout to make this happen. The project was completed on time (to the amazement of my neighbour) and another neighbour remarked that he was really impressed by how thoroughly the work area was cleaned up after the completion of the project. We are very happy with Kurt’s work and will hire his company again to work on the front of our home.

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Company Response

Thank you for your great review Raj. It was fun working on this project with you and I look forward to the next phase.

Kurt

0/10

I used them in 2013, and they were okay (had to call them a couple of times to see when they'd attend). Having sold my house, I elected to not renew. Since I did not confirm a renewal, I thought no further action was needed on my end. Instead, they showed up last week and applied fertilizer and left a bill. Thinking this was a misunderstanding, I called and expected a reversal of the charge. Instead, I was told that the service renews "automatically" based on wording in their contracts that states "our service continues from year to year". Hence, there was no reversal and they demanded full payment. As a lawyer, I question whether this complies with the Consumer Protection Act. In any event, the contractual wording is not clear. As a loyal customer who paid full in advance the prior year, I would've expected a better outcome. They've lost my business and I would not recommend them to anyone.

1 of 2 people found this review helpful.
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Company Response

Hi Mr. Datt, We specialize in Green and Healthy Lawns and work diligently to know almost everything there is to know about that.
We try really hard to be completely transparent, and in doing so we lay out our simple Service & Partnership agreement in black and white so everyone can understand. We like to help, so I've provided a link to the Consumer Protection Act below: We go over and above the minimum laws to make sure we take care of our customers- you should too.
https://www.ontario.ca/consumers/your-rights-under-consumer-protection-act
Good luck with your practice!

10/10

Spoke to Steve and after giving me a reasonable quote he swung by the next day. He was on time and fixed the problem fairly quickly. He was professional, and gave me some helpful info. My neighbour was impressed with their work and hired them on the spot to fix their opener. I would highly recommend Open Sesame.

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10/10

We are very pleased with Ashlar's work, and would not hesitate to recommend them. Daimon promptly attended my home and quickly provided me with a detailed written quote that was reasonably priced. His team led by Steve were prompt, professional, and very hard working. I was amazed by their dedication evidenced by their ability to work during a very hot stretch of weather (I suspect many other contractors would have used the weather as an excuse to delay the project). The quality of the materials used and installation are superb. We can't say enough good things, hire Ashlar and you will not regret it.

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