Reviews

6/10

We asked Brian and his team to paint the second floor and the kitchen of our century old home. The job involved painting of gumwood door trim, and repair of plasters. Our experience with Brian and his team was not the greatest. The end result is great - we like the craftsmanship, the colours, and I know the painters did spend a lot of time working on the house. However, we ran into problems with reaching Brian. There are times when the painter wanted to do certain things (and it was the right thing to do), but the painter could not reach Brian, and the painter had no autonomy to do what was right, despite the fact that I was on-site the whole time and would agree with the painter. The communication process was complicated and inefficient. The project did not finish on time. The painters also left cigarette butts in our front lawn. The quotes from Brain was not transparent, and we could not get him to break down the cost for us. Overall, our experience with this company was stressful, and I will not hire this company again despite the good painting job. I expected a better service and communication, with the price that I paid.

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Company Response

Thanks very much for your feedback. I really appreciate your honesty and will take your comments into account in making things better in the future. Despite the circumstances, I'm glad that you were happy with the job itself. Can I also please ask is there anything I can do right now to make your experience better given the circumstances? If there is, please contact me via email/phone and I'll be happy to try to make your experience with Home Painters as pleasant as possible. Sincerely Brian

8/10

We asked Naser (owner) to install the hardwood floor on our second floor. We wanted our floor to be finished on site. The end result is great, Naser replied to phone calls whenever we needed him, and he tried his best to finish the project on time. We got some problem with the order of the hardwood, but Naser did fix it eventually. We have shopped around, and I think Naser offered a reasonable price, except for the removal of existing floor. We ended up removing the floor ourselves. Overall, Naser is helpful, and his team did a good job.

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10/10

My boyfriend and I are first time home buyers of a century old home in downtown Annex. We needed to change all the knob and tube wiring in our house, and choosing Mapleleaf electrical is the best decision we have ever made. From the first consultation to the clean up of the job, Alex's and his team are professional, experienced, efficient and friendly. They are approachable, and they answered all my questions. Their pricing is very competitive, and they finished the job ahead of schedule. They clean up the place so I don't have to worry about anything. I was initially skeptical abut the 10/10 ratings that EVERYONE gives to mapleleaf, but now I know why, they truly deserve to be #1. Thank you all of you - Alex, Avi, Sean, Andre, Daniella and James!

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