Reviews

10/10

Excellent communication and prompt service. This is the 4th time using them and highly recommend their service.

Approximate cost of services:
$300.00
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10/10

Second time using them and can't be happier with service. I won't ever call anyone else :)

Approximate cost of services:
$400.00
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Company Response

Thank you so much for that glowing review
I truly appreciate your business
I look forward to working with you in the future
Thank you again for your support

0/10

Mike the owner installed a gas fireplace for us. When it came time to finish the project he never came back. He seemed like a nice guy, and we made the mistake of paying in full right away. After numerous attempts to reach him, he never replied. We left multiple phone messages, emails and text messages. Not returning to finish the job and not returning any calls to speak with the customer is just unprofessional. We paid for a service and for parts that we didn't get. We were left with a gas fireplace with no way to turn it on. This was the fourth house I have renovated and this was by far my worst experience with a contractor. I definitely would not recommend using this company or Mike. In fact would suggest to stay away. Avoid the headaches. It was because of that experience I will never pay in full up front again. It's hard to trust contractors after having gone through this.

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Return phone calls and finish the job they start.
Any advice to offer fellow homeowners facing a similar project?
Call someone else.
1 of 1 people found this review helpful.
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10/10

Tony and his crew were exceptional. A couple years ago, they did our backyard patio and pathway on the side of our house. They did and awesome job then so we called them back to do the front of our house. They delivered more amazing results. Neighbours are still ranting and raving on the incredible and profesional workmanship. Tony worked within our budget, was easy to talk to and gave great insight to the design. They came when they said they would come, finished the job in the projected time they said they would. Clean up was efficent and they made slight changes on our behalf to the original design. They really work with you as a team. We recommend DURALOCK-hands down. You will be grinning ear to ear with satisfaction!!!! A Big Thanks to Tony and the Crew!!!

Approximate cost of services:
$7,500.00
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