Reviews

10/10

It was a pleasure doing business with Stouffville Glass. Angelo was respectful of our specific needs and demonstrated professionalism and integrity from start to finish. This is a good, honest company with great communication. They care about their customer's satisfaction and stand behind their products. The customer service we received from Stouffville Glass was a cut above the rest and we would highly recommend them to anyone. We are very happy with our finished windows. Simply put, Meghan is a gem; and Pat and Easton did a fantastic job on the install. They have attention to detail and leave the worksite clean. Many thanks to everyone!

Approximate cost of services:
$15,000.00
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10/10

I have nothing but appreciation for Chouinard Bros and the entire team that I had the pleasure of employing this summer. Chevy arrived and expertly guided me through all the product and colour decisions for full replacement of shingles, eavestroughs, downspouts, dormer siding and flashing. The installation job itself was completed with attention to detail and oversight of the entire process was ongoing from start to finish. I could not be more confident in the the quality of the job or the company's assurance that they stand behind their work. The entire team was knowledgable and experienced and their patience and collective attitude made the whole project a very satisfying and happy experience. The customer service I received was second to none. I can unreservedly recommend Chouinard Bros Roofing 100%. Many, many thanks Chevy, Adam, Ben, Ali, Karim, Mervin, Andy, Brian and Donna!

Approximate cost of services:
$46,000.00
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10/10

Slavik came today to reconfigure and replace a downspout as well as assess and measure my roof for replacement. His professional and friendly demeanour, attention to detail and obvious experience, plus respect for my concerns and honest answers to my questions, all combined to make it a very positive experience. Very pleased. Thank you!

Approximate cost of services:
$200.00
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Company Response

Thank you for sharing your experience with your company, it was our pleasure to replace the downspout and provide you with an estimate. Thank you again for considering us and for the review.

0/10

Simon and Sons Windows and Doors supplied and installed new glass for ½ of the windows in my house; the random ones around the house whose double-paned seals had “popped’ over time. After installation, the very first time I had my house windows professionally cleaned, the new panes became badly scratched, even though all the original windowpanes that were cleaned at the same time remained unscratched. I used the same reputable local glass cleaning company I have had for approximately ten years, using the same cleaning technique they always use with consistently excellent results. The second year when all the windowpanes were professionally cleaned, the scratches on the new panes multiplied, while the status of the older panes remained unchanged. The new windows are so badly scratched that they require replacement. Clearly, in my opinion, there is something substandard about the quality of the glass supplied and sold by Simon and Sons. Despite numerous attempts, and irrefutable evidence documented by photos, Simon and Sons refused to take any responsibility whatsoever for the quality of the product they installed. An onsite visit was scheduled to rule out the possibility that the UV coating was mistakenly applied to the outside of the glass, which they determined was not the case. After viewing the damage, and being unable to provide a feasible explanation, they claimed that the window cleaner may have changed up his technique as he moved from window to window, resulting in some windows being scratched and others not. The suggestion that my window cleaner washed some of my windows differently than the others, and that those windows just happened to be all of the new ones and none of the original ones, two years in a row, defies respect. It should be noted that my window cleaner is a professional in the industry, and does not scratch windows. He has used the exact same quality tools and technique consistently for many years and the company is well known and widely trusted in the GTA. I believe it is obvious there is something wrong with the glass. Given my first hand experience, I am sorry to say it is my opinion that Peter and Derrick have demonstrated zero integrity. The window cleaning company has never disputed that the glass became damaged during the course of their cleaning, but are at a loss to know what is wrong with this particular glass. They clean multiple homes and businesses every day, the same way every time, and have been in business for years. In good faith, they have always been willing to shoulder some of the responsibility of replacing the glass. Simon and Sons, the purveyor of the glass, will not step up to the plate in any capacity and has only hidden from all accountability. Buyer beware.

Approximate cost of services:
$5,400.00
1 of 1 people found this review helpful.
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10/10

I am seldom a review writer but my stellar experience with A. Breton can not go unrecognized. After my mother passed away I had to empty her house and get the chosen, "most sentimental" items home from Victoria to Toronto. Dana was so helpful, kind, patient and accommodating that I feel privileged to have met her and I will be forever grateful. I had a very small window of opportunity to arrange everything, and at considerable inconvenience to herself, Dana "made it happen." All of my items were securely and safely packed, and because I was anxious that my Mom's sewing machine cabinet might get damaged in transit, it was padded and then wrapped in a specially formed box; not because it was necessary, but as a kindness for my complete piece of mind. Adam and Mike arrived in Toronto on schedule and their professionalism was second to none. From Adam's impressive rig to the careful way everything was unloaded and handled, I have no doubt that from the time I last saw my "precious cargo" in Victoria until the time it arrived, it was treated exactly the same way I would have treated it myself. It is not usual, anymore, to get this high level of customer service. It was without a doubt, a cut above. From start to finish, it was a happy, even heart-warming experience; which was wholly unexpected considering the bittersweet nature of the items being relocated. Dana and Adam, many many thanks for everything, including your very competitive pricing. I am genuinely grateful for it all.

Approximate cost of services:
$0.00
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Company Response

We appreciate your kind words, it was our pleasure to help you with the move.
Adam and Dana

10/10

Jay and his associates are wonderful. They do exactly what they say they will do; on time and for a fair price. Many times, Jay has gone above and beyond my expectations. He is innovative and very hard working. Green Side Up is a throw back to a time when companies got to know their customers and really cared about the results they achieved.

Approximate cost of services:
$1,000.00
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10/10

Stanley called to keep me updated on the time of arrival. Andrew and Shane did a great job. They were very pleasant and very professional. I appreciated the time they took to do a thorough job. Clearly they take pride in their work. I will recommend them without hesitation. Thank you Gentlemen. It was a pleasure.

Approximate cost of services:
$725.00
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Company Response

Hi Nikoline - Thanks for the positive feedback! We take our work very seriously and glad that it shows. We will always ensure that a job is done properly and thoroughly; we have a strong belief in treating others the way we would want to be treated and glad we had the opportunity to provide our service in your home. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks! Dave's Duct Cleaning (www.davesducts.com)