Reviews

10/10

We purchased a pump from Bud's at the start of the pool season and were extremely satisfied with how it had been working. After trying to vacuum the pool today, I noticed not everything was being sucked up the hose. I checked the pump's basket and saw that it was REALLY full. After emptying the basket I closed the lid and tried to get a prime. Nothing worked! I called Carol at the Service Department and she gave a number of possible solutions. I tried them all but still nothing. I called back and Carol said to shut the pump off and she would put in a Service request labelled "ASAP - Pool Down". About 15-20 minutes later I hear a voice at the gate "hello". It was 2 men from Bud's Service Department. They worked their magic to get the pump up and working. After giving the pool a good backwash, the jets were shooting out water better than they have since we got the pool opened 5 weeks ago. A BIG "THANK YOU" to Carol for her continuous fabulous service. I've only dealt with her with any pool issues since she sold us the pump in early May. She sure knows her stuff!! Also a BIG "THANK YOU" to Kevin Brooks and Andre for their prompt & efficient service. they did a thorough job and Kevin gave me a number of pointers to avoid the same problem again. I'm extremely pleased with the Service Department at Bud's Spas & Pools. We have switched over from another pool company and are now officially only using Bud's for ALL of our pool needs!! Thank you!!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hi Kevin, Thank you for your kind words! We are very proud of our staff in store and out on the road. They put the customer first every time. I'm glad we were in the area and could get you going so quickly. Please call anytime with any question. Sincerely, Bill

10/10

Called Archie Horn on Monday morning (July 11th) at 8:15 and Rob was at our place just after 10:00. Diagnosed the problem and gave us our options. Ordered a new heater but it had to come from their supplier in Montreal. Booked us for second call Wednesday morning. Jeremy & James showed up and heater was installed and old one removed with only a minor hitch. Showed us how to work our new heater and they were on their way. Fast, reliable, courteous service AS USUAL! That's why Archie Horn has been our ONLY plumbing and heating company for the last 28 years! Highly recommend this business for any of your plumbing & heating needs. Thanks!!!

Approximate cost of services:
$2,600.00
Was this review helpful?
10/10

Second time we have used JUST JUNK and the second time we've been extremely pleased with the service. Prompt, courteous, friendly and very efficient. Definitely would recommend JUST JUNK to anyone! Thanks Wayne and Ben for a job WELL DONE!

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
10/10

We've been using Gasfix for yearly maintenance (tune ups / minor repairs) on our fireplace for years. Had Joe out in September and completely satisfied with his professionalism in getting the fireplace up and ready for the upcoming winter. In November we noticed gas flames shooting out the front when we turned the pilot to the 'on' position. We booked a service call and Joe was back next morning promptly. Unfortunately our gas valve was cracked and either had to be replaced or we needed a new fireplace. Joe set up a Sales Call and Scott came 2 days later. We decided to go with a new fireplace rather than getting the old one repaired, since we'd had it for over 20 years He showed us a number of choices and clearly explained the differences in the models we were interested in. We made our choice and Scott set up a Service Call to have the new fireplace installed on Monday morning, since they were totally booked for the weekend. First thing Monday Joe and Dwayne were at our house to remove the old fireplace and install the new one. Dwayne and Joe were punctual, courteous and extremely friendly. After the fireplace was installed we were given a tutorial on how to safely use it. We absolutely LOVE our fireplace and it's 10X better than the old one. It looks great, works great and keeps us toasty warm! Thanks to the Gasfix team! Fabulous job! We would highly recommend this company and Gasfix is the only company that we will use for any of our fireplace needs in the future! See you in September!

Approximate cost of services:
$3,100.00
Was this review helpful?
Company Response

Thank you for choosing Gas Fix to maintain and service your gas fireplace over the years. Though we do specialize in the repair and maintenance of gas fireplaces, there are times when the best option is a brand new fireplace. It's also another area in which Gas Fix can be your "Go To" contractor! We are thrilled that you are enjoying your new Continental fireplace. Please do not hesitate to contact for any additional appliances that require service such as the furnace or hot water tank. We look forward to hearing from you in the fall! ~ Jason ~

10/10

Googled "Chimney Repairs" and saw Rockwell Masonry. All the reviews were excellent, so I gave Steve a call. He returned my call next day and came by later in the day to give us a quote and set up the second week of November, when the work would be done. Sure enough, the crew showed up Thursday bright and early and were finished by noon. Bricks that were replaced matched perfectly and the stone cap looks fabulous. No more water problems!! Throughout the process from beginning to end, Steve and his crew were extremely professional and courteous. So glad I chose Rockwell Masonry! Would highly recommend them to anyone requiring masonry work! Thanks Steve!

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

...and I am so glad you took the time to write a review. I hope you had a great time in Jamaica. Thank you Kevin, we appreciate the opportunity to have worked on your home. -Steve

10/10

From the initial estimate and quote until the final clean up and removal of plastic carpet protectors, we were extremely satisfied with all of the work done. All the work was done according to the plan laid out from the beginning and was completed in the specified time. Each of the teams that came in during the 4 day process were courteous, professional and efficient. All of our questions were dealt with promptly. I would hightly recomend Insta-Insulation to anyone that needs removal and replacement of insulation. A BIG 'Thanks' to Aldona for co-ordinating all the work and keeping us informed throughout the process!

Approximate cost of services:
$4,600.00
1 of 1 people found this review helpful.
Was this review helpful?