Air Point installed a new furnace and humidifier for us and we are extremely happy with the service we received! Communication was a breeze, everyone was very professional, responsive, punctual, respectful, and clean. The installation team did an amazing job (they even took care of some wire-and-pipe chaos from a previous job -- thank you so much, Vadim and Alex, for doing that!). Also, we never had the feeling that the company was trying to sell us products that we didn't inquire about (which was a great relief after dealing with a couple of "major" companies in the area). Very matter-of-fact communication, which we appreciated a lot! A shout out to the office and ground teams: Katerina, Sveta, Gregory, Vadim, Alex, and Michael. We will definitely continue working with Air Point. Thank you so much!
- Company Response
Thank you for sharing your experience with us. Effective communication with our customers is important to us as we want our customers involved in every part of the process. From diagnosis to installation, we want our customers aware, informed and at peace of mind at all times. We always try our best to find ways to help our customers save, as we believe in long-term relationships with our customers and building loyalty and trust. We take pride in our top quality services as our main goal is to provide our customers with the value they deserve. We appreciate you for placing your trust in our company. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!