Dominic

Of course winter is when your furnace is going to decide to pack it in, and after 19 years the original furnace started to give us warning signs it was time. I contacted Baldwin at Pacific Home Comfort to see what my options were. We've used him and his company over the years for A/C and furnace repairs...we still have the original A/C they installed 19 years ago for us. He was able to provide us several options with the relative pricing. I had questions about the different options for furnaces he recommended, and he was able to address them all which led me to making an informed decision about the unit that was best for us. I had certain objectives for what I wanted to achieve with the new furnace, and his explanation of the different units led me to my ultimate choice. He and crew showed up a few days later...they took the time to tarp inside the house between the front door and basement so that my home would stay clean. The old furnace was out in no time...literally. The new furnace install took a few hours as venting and intake had to be brought up to code and they moved a gas line that wasn't positioned the best for my humidifier. All connections associated with the new furnace were taped and proper operation was confirmed. The new furnace was supplying heat before we even noticed it was starting to get a little cool in the house. Hats off to Baldwin and his fine team at PHC for a job well done.