Polaron did an excellent job guiding us through the process of getting solar panels. Their financing options were great and the main reason we decided to go with polaron. The technicians contracted by polaron to survey, inspect, design and finally install the panels and electrical wiring were very professional and courteous. The only problem I had with polaron was slow response to communications. They could have done a better job keeping in touch with us during the process which wound up taking almost a year and a half due partly to the pandemic.
- Company Response
Thank you for your understanding regarding the timeline of your installation. We have made some changes and improvements to our process to ensure tighter communication and help throughout the process. We continue to see how the pandemic is affecting the home improvement industry, and we are doing our best to navigate that. Thank you again for your honest review.