Reviews

10/10

John provided informative and comprehensive service. He diagnosed the problem quickly and explained our heating/furnace problem as he resolved the problem. John was pleasent, informative, and demonstrated his expertise very professionally. He took time to explain the installation of a shut off valve in our basement that was scheduled for a future date after completing the heating service. John was careful to not dirty our home by choosing to enter the work site from outside rather than walk through our home. Likewise, he was careful to wear booties while in our home. John was professional, informative, respectful, and friendly. He left us feeling confidant that Ashton was a good choice for taking care of our plumbing and heating needs into the future as we joined the Gold Membership program previously.

Approximate cost of services:
$49.00
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Company Response

Thank you Herb for your thorough review of the service call that John attended to. We are glad that he helped solve the heating issue were experiencing and we look forward to serving you if you need us in the future.

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

After reading previous reviews on HomeStars.com, we decided to obtain a quote from Prorise Painting. Although mention that the cost of their work was somewhat high, the more fuller and more numerous mention of their professionalism, attention to detail, high quality service, responsiveness to the client, and use of quality products helped us to make our decision to contact them. Upon meeting Joseph Halfar, we were impressed by his knowledge, clear recommendations and suggestions, honesty, and professional demeanor. Joseph walked us through areas of our home's exterior that required attention above and beyond just painting. As our home is a stuccoed "old timer" with much wooden trim and fascias, the necessary detailed handiwork needed to prepare these wooden areas for painting was somewhat extensive. Joseph provided us with a very detailed and illustrated quotation/contract that left little room for uncertainty for the work that needed to be done. Although somewhat hesitant and unsure of what to expect in reality, once the work began, we became quite confident that we had made the right decision as the work got under way. The crew members and subcontracted carpenters that came on board were all versed in the Prorise philosophy of professionalism, quality handiwork, and courtesy which they demonstrated each day on the work-site. They did their work in earnest and cleaned up the work place before leaving each night. My experience with Prorise has reaffirmed my belief that quality, ethical and professional practices, honesty, along with a pervasive sense of responsibility towards the client's expectations still exists in today's ocean of unscrupulous trades people in the home improvement/renovation arena. Joseph was a highly responsive and responsible manager who visited the work-site each day and at night before the workers left for the day. He incorporated any last minute changes, client suggested re-does, or additions to the scope of work without fuss or unreasonable charges. I have thoroughly enjoyed having Prorise paint and improve my home, and have no reservations recommending Joseph and his team to anyone seeking quality workmanship, a responsible and responsive service provider, and all at a fair and competitive price.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Herb, thank you for sharing your experience. The extensive prep work done on your facia boards and window casings along with the application of the oil primmer and two coats of the Dulex Diamond exterior paint will protect your home for many years to come. I will be following up with you in the near future to see how things are going, if you have any questions don't hesitate to call me anytime.

Regards,
Joseph Halfar