Jeff in Calgary

UPDATE: Jan 23/23: They sent their contractor back out to fix the sloppy and lazy job they did and he tried to leave without clearing the piles of snow they left in front of our driveway. When I told him it was illegal to shovel snow into the road his reply was "Then tell Sean to get someone else to do your driveway". Very professional Property Werks." When I asked him if it was him who owned the company he replied no and did an incomplete job clearing some of the snow, but drove off with half of it still there. Stay away from this company. JAN 22/23 This company is shady as hell! I had a good back-and-forth with them before I signed up, but the quality of snow clearing is sub-par and lazy and after complaining, they increased my fees after claiming I selected the wrong size lot. Here's what actually happened. 1) During the sign up you need to select the size of the lot. I am on a pie lot, but asked if I should select this option as the lot at the front is only the width of the driveway. I was told to select this option and they make an assessment once they received the order. I placed the order with Pie lot selected and they decreased the fee from $317.10 to $266.70 on Dec 18. 2) The first three clearings were really poor. They use a leaf blower for most of it but don't properly clear the edges of the driveway or walkway so the drifts of snow on the site get wider and wider after each clearing. They also shovel a lot of it into the street at the end of the driveway, which makes a large snow damn backing water up the driveway, and our cars get stuck. 3) On Jan 22, I specifically asked for them to shovel the sides and NOT shovel into the street. (Which is illegal anyway). The guy comes and I can see him throwing his hands in the air because he's angry he has to do more work. So he then proceeds to ram snow under the front of the cars parked on the street off the driveway and makes a large pile of snow about 18" high on the street. 4) I complain again to the management and they came back to say they would come back out, but they are now increasing my rate because "I" did not select the proper lot size. See #1. I would seriously think twice before signing up with this company.

Exceptional from start to finish! Scott is super responsive, knowledgeable and has very good attention to detail. I could not be happier with the new garage heater he installed. He was able to accomodate all of my requests and the install went flawlessly. I highly recommend him for any of your work.

Do not use this company for garage doors. Extremely unethical. We purchased a door from them and they specifically suggested we use an industrial marine enamel as it would last longer. They even painted it in the factory. What they don't tell you, and never told us, is that painting the SteelCraft door they supplied, will void the door warranty. Now we have a door that is peeling down to bare metal and both Action Door and Steel Craft's solution is to suggest we buy a new door and that it's not their problem because the door was painted.