Stephney

As with any huge home renovation there are hiccups. At times I felt that communication is poor but I also recognized that I was not their only customer. Rodrigo unfortunately got the not so great side of my personality because as a customer this is a huge investment and easy to become frustrated. Rodrigo however wears many hats and I hope he is duly compensated. However I am pleased with the outcome and would recommend this company. Special shout out to Josh who explained so much of what there was to do. I recommend, that you avoid change orders once the work is started and itens delivered because that ran up my costs. Also as a recommendation to Penguin educate your staff on courtesy a simple hello is not that hard after all you are doing work in a paying client's home. Job well done and coordinating it all Rodrigo. My only negatives are: 1)the framing we lost 12 inches of space and windows are very deeply set 2) the plumbing mistakes meant my floors had to be broken again which Josh fixed.

There aren't enough positive words to convey how pleased I am that our basement was done by Inside Guys Underpinning. Let's start with Jakub a humble, honest man. Jakub and his team were amazing. For the type of dirty work they do digging excavating sometimes muddy at the end of each day, their tools were lined up so tidy against the wall. This is the biggest home reno my family and I have gone through, and while it took longer than expected because Jakub constantly communicated and explained matters to me, the delay was fine. If underpin is what you need, hire this company. Stephney