Cary from Toronto

Guelph store has the worst customer service ever - no sales help anywhere anymore!! After searching forever to find a salesperson to help me in flooring, the guy in plumbing just pointed and told me it was not their department. I waited 30 minutes as a nice guy in kitchen design paged the flooring salesperson a couple times with no luck and then called the manager - no answer or manager to be found. Always have to search to find someone to help - usually new 'Part-time' staff and they say they are not sure of the answers or where stuff is when you ask. Store is always a mess too, the result of no more sales people. Went to Lowes, paid a bit more but was happy. Guelph store sucks!! Lazy absent managers need to be fired.

The worst experience ever - very poor quality cabinets for the money we paid. Very very rude customer service - just unbelievable how they get away with it. Once they have the installation payment they ignore you and treat you like garbage - just digusted with them.