Aaron and Sabina

We had to demo an old 10x10ft wood shed and 12ft of fence in our yard. We were not sure a bin could be placed on our driveway due to overhead wires. Big Ben's Junk Removal sent a driver over to assess the wire placement and said it would be no problem. He had a bin with him so we were able to get it right away. Our rental was for a week (with weight up to 1 tonne). Called 1 day in advance to schedule the bin pick up, was given a 2 hour pick up window for the next day. Pickup went smoothly. Everyone we had contact with was helpful and friendly.

We had already purchased our tile, bathtub, shower column, tub door, vanity/faucet, bathroom door and required a contractor to change the layout in our (very) small main bathroom. We received quotes from 3 separate companies. Norseman was the mid-range quote. Draft contract had to be revised, because wording in 2 different sections implied that we were paying more than the quote that was given to us. This was fixed by Norseman very quickly with no problems. Greg and Yuri were assigned to our project. The renovation went smoothly and quickly. After demolition was completed the scope of work had to be changed to include some insulation in an exterior wall, the quoted cost for the additional work was reasonable. We were required to buy some additional items after the renovation started and both Greg and Yuri were very specific and helpful with what needed to be purchased, so we were not wasting time or money with incorrect items. Final hand off had occurred on a Friday. Over the weekend we noticed a few small things missing. We informed Norseman on the following Monday, and the fixes were addressed by Wednesday. We are very happy with the end results. We will contact Norseman again for quotes on future renovations needs.