Reviews

10/10

I had True North install a new Napoleon furnace and A/C unit at my home in June of 2019. After doing a great deal of research into different companies I was convinced to go with True North after seeing a similar installation in my neighbourhood. Being a large investment, I was nervous about choosing the right product and installation - I can now say that I made an excellent choice with True North. Richard was knowledgeable about the options that were right for my home and patient in explaining the products and installation processes. After I decided on the Napoleon units that I wanted Richard was able to begin the installation in less than a week (since we had no working A/C that was truly appreciated!). Richard and his team worked very hard to make sure that the installation was correct - going so far as to create some custom modifications and upgrades to the installation area at no extra charge. I got the clear impression that they took a lot of pride in their work and went the extra mile for us. Now, after using the A/C all summer with no issues and I've fired up the furnace a few times, I have no problem to give a perfect score to this work that was done by True North Multi-trade. I definitely recommend and I would use them again.

Approximate cost of services:
$10,000.00
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10/10

When I was looking to replace the windows on the back of my home this fall (9 windows), I did a great deal of research and comparision, this being my first experience. I decided to go with Thermo-Bilt based on the comfort level I felt with their product and expertise. The price quote I received was reasonable, and I felt that the product features that they explained to me were superior to rest. On the day of installation, the Thermo-Bilt team worked with an amazing efficiency, removing the old windows and putting in the new ones cleanly. I was amazed at both the speed of the operation and the professional look of the completed work. This being my first experience with a job like this, I was nervous, but I need not have been, as Thermo-Bilt lived up to all expectations. I am now heading into winter with no worries about those windows, and when I am ready to replace the windows in the rest of the house, it will be Thermo-Bilt that I call, no question. Thanks Thermo-Bilt!

Approximate cost of services:
$4,000.00
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Company Response

Thank you, Jason, for the kind words. We are honored to have worked with you and that you trusted us with such an important job in your home. We look forward to doing business with you in the future.