Reviews

9/10

My old roof was leaking so needed to replace it. The following things were done: - old roof was scraped off thoroughly and damaged boards replaced - insulation added with benefit of creating incline for better drainage - installed 4 new vents - there weren't any on the roof which explains why the prior roof was problematic - installed new furnace cap - extended one of the air pipes to exceed minimum length - lowered the scuppers to improve drainage - installed IKO torchflex tp-180-ff fiber glass base sheet around pipes, vents and walls, and metal dripedge - torched down IKO torchflex tp 250 cap sheet to complete the 2-ply system - replaced the metal caps Oswaldo and team did a great and thorough job! There were a bunch of small jobs that showed his attention to detail. There were a few things that could have been a bit better: - keeping the sidewalk clear whenever possible (some of my neighbours complained about trucks/boards straddling the sidewalk - it happens) - end of day cleanup (although final cleanup removed everything) - check-in at the start of the day, and job status at the end of the day (Oswaldo is a decent guy and communicates well, he just needs to spend a little time chatting with the client.) I think GDO installed a 10/10 flat roof given their attention to so many details. I'd definitely recommend GDO for replacing/repairing flat roofs!

Approximate cost of services:
$20,700.00
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Company Response

Hello! We appreciated your review and your business. On behalf of our team we apologize for the inconvenience this cause you and your neighbours. We will continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable.

10/10

I called Aviv Plumbing on a Thursday morning about a basement leak originating from our kitchen sink drainpipe. A plumber arrived within two hours -- two hours earlier than estimated. He determined quickly that the leak was not easily accessible and needed to get behind the drywall. I needed time to clear out the space for him to work so he setup a time to return on the Friday morning. As promised, he returned this morning. He opened a relatively small hole in the rec room ceiling and replaced the section of the drainpipe that failed. This was a tricky job that required a couple of hours to be completed safely (i.e. drainpipe flush with electrical and kitchen subfloor -- things you discover behind the drywall). The plumber was friendly, professional, and cleaned up the debris. I can use my sink and dishwasher again!! I recommend Aviv Plumbing. I have used them previously to install the dishwasher.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the positive review. Although it was a difficult situation, the skill of the licensed plumber that attended made for an excellent resolution to what could have been a very difficult situation. I'm glad you were happy.