Professional staff-helps you to decide what is best for you, will work within your budget to give the best products available. Installion was fast, courteous and impeccable. Would shop there for future carpet/flooring needs.
Twice have used this company. If someone does something to you once-its their fault twice, and its your fault! I made the mistake of letting them in a second time on a promo offer. Agent tells me after he 'cleaned' the couch some stains need more workso he hands me a bottle of cleaner and says"maybe you can try in a couple days". Is their something wrong with this picture?
I am the owner of this company. I have pleasant service reps answering the phone till 9PM Mon-Fri.
My own personal cell phone number is left on the after hours voicemail.
I have every customer called after the job to assure customer satisfaction. We don't always reach everyone, but we try.
I have to wonder why if something so rude occurred you would not call the company?
Furniture has to be dealt with with extreme caution. When you try and be a hero holes, tears and texture changes occur with the fabric being cleaned.
We await your call so we can see what we can do to remedy the situation.
