We recently contracted Green Side Up to replace the fence surrounding our backyard. This required coordinating with several neighbors as we had shared fencing. Jay organized a walk through with all the neighbors, explaining the services they provide, materials and processes, as well as timelines. Shortly afterwards he followed up with individual quotes as well as a start date. Two weeks prior to start, a second walkthrough was performed with the project manager and locations for posts marked. The first day the crew showed up early to dismantle and remove the existing fence. On day two the Bobcat auger arrived. Despite the fact that the equipment was substantial, our soil conditions were terrible: heavy clay, filled with bricks, cement blocks, and boulders. After hours of attempting the dig at several different locations along the fence line, work was stopped. The crew had already contacted the office early in the dig to advise on the soil conditions and develop a backup plan. The team reached out to all the property owners to review the situation and advise that an excavator was scheduled for the next business day. The work was grueling and temperatures soared, but the crew dug-in (literally) working long hard days, and somehow managing to maintain pleasant dispositions. They provided regular updates as work progressed and took time at the end of each day to clean and organize the site. We are extremely pleased with the quality as well as the aesthetics of the fence. The crew were polite, and highly professional under a difficult situation. We’re very appreciative that the team could pivot so quickly and keep the build on schedule. We’re also delighted that despite the need for additional equipment and time, the budget was not impacted. We would highly recommend Green Side Up, we are delighted with the quality and workmanship of the final product.
- Company Response
Hi Jeff and Jeanette,
Thank you so much for your detailed review, for your business and most of all thank you for putting your continued trust into Green Side Up Contracting. Repeat customers are the best customers!