Our home is approximately 25 yrs old. The original windows were in wood framing and was in the advance stages of rot. It got so bad last year that I was able to push my finger into the exterior casings. I resorted to temporarily patching the frame with caulking. As a result, none of the windows were operable.
This year, we decided that we had to replace the windows. This would be an immense renovation, with all 27 windows and 2 doors replaced.
We investigated many window companies for a long time. Our experience from start to finish with Ambia Windows & Doors was by far the best large-scale renovation experience we have ever had.
Enter Tony from Ambia Windows & Doors. When I first got in contact with Tony, he was extremely polite and timely with scheduling appointments. He catered his appointments entirely around our schedule.
The first appointment with Tony was at night. He came after another appointment in the area, and by that time it was already 7pm. We discussed the various options, types of windows and a ballpark figure on how much the renovation would cost. It was more of an informational session than anything.
While we were evaluating other window companies, Tony and I kept in touch via email and phone. He was always very prompt at responding.
In the end, we decided to go with Ambia. The professionalism that Tony presented gave us a very good feeling that the installation crew would be the same. The price was a little bit over our budget, but we felt it was worth it. To iron out all the tiny details and finish signing the contract to get the job underway, Tony came out and worked with us for 7 straight hours (6pm-1am).
Once the contract was signed, it took about a month for the windows and doors to be made. The install crew came and the installation could not have gone better. It took a total of 4 days. The crew always cleaned up after themselves (each day), and was very courteous with our questions and poking around.
The end result, was a stunning transformation of our home.
- Heritage line
- Prairie grills for all windows. This added a subtle but gorgeous accent to our home.
- French all-glass prairie cut backyard doors, with Phantom screens.
Tony, Igor and crew, thank you so much for being with us from start to finish. You guys were a true blessing, and we will recommend you in a heartbeat.