I really appreciate Polaron’s dedication to their customers. I’ve had my panels for a couple of years now and this year we found lower production from several of our panels that turned out to be sensitive inverters that detected grids instability that triggered some protection. They helped me remotely access and change the parameters and my inverters are working fine now and producing normal numbers. Nice to see I can rely on them to help maintain my panels even after all this time since the installation.
- Company Response
Great to hear. We are able to help remotely check on systems and assist in this way.