For the second time in less than a month and about 10th time in the past 30 years, our clay tile "sanitary" drain backed up. We knew this system was terminally clogged and damaged by roots from a beautiful silver maple located on city property and that we would need a temporary cleanout and a long term solution to the problem. On the basis of a stellar recommendation from a friend, we contacted Hoerner Heating, Plumbing and Drains. They sent Nick and Cole to the rescue with snakes and cameras two days after our call, which was not a real emergency. Within three hours after arrival, the team had the drain flowing again, and had formulated a detailed plan at reasonable cost to replace the old tiles using pipe bursting technology! In brief, we were impressed by the problem solving ability of the Team, and attention to detail generally. And feeling confident about the big job ahead! Well, the backwater valve and new piping have now been installed. This took only 3 days and there were no surprises. Thanks again to Nick and Cole and team for the quality work.
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- Company Response
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Thank you for choosing Hoerner heating&plumbing.
We look forward to serving you for many years to come!