I contacted them to repair two leaky sinks in my house. I wasnt happy with the work the first plumber performed but after speaking with the the manager, another plumber was sent and the work was properly completed.
- Approximate cost of services:
- $1,000.00
- Company Response
Hi Brad,
We appreciate you bringing this to our attention. As discussed over the phone your technician had your best interest in mind and was trying to fix your problem with the least amount of cost to you. After attempting to fix your issue unfortunately it became evident that more repairs were required. We understand your concerns here and that's why we reached out to settle the matter. We ended up providing you a great discount to get all of the work done and at the end of the day to the best of our knowledge you were satisfied!
We know this review went up before we settled the matter so hopefully you are able to increase your rating on us after all!
Thank you
- Drain King Plumbers