Had an hour worth of work to 'winter prep' my house (turn off taps, ensure rads work etc). Job took 60 min each time. Last year they charged $250, this year they charged $550. No difference in work done, not consistent or transparent on costing. Wouldn't have ordered them knowing the cost was +2x.

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Company Response

We are sorry that we fell short on your expectations. We don’t charge more for emergency and non emergency calls, and we had performed some work free of charge the first time as a way to say thank you for being a valued client. Our prices are always precise and provided before we start any work. Our goal is 100% Customer Satisfaction Please call us to resolve all issues ASAP.

To find out why we are consistently voted Toronto’s Best Plumbing Company, visit

Thank you,

Priority Plumbing