New Window broke after few weeks, but repaired and fixed
Window replacement was delayed for weeks due to Covid, then once installed the window was hard to close so handle broke. I called Mike he said he would send his best service tech to fix my window, he did a great job and Mike followed up to make sure I was happy.
- Approximate cost of services:
- $1,600.00
- Company Response
Hi Surf & Turf,
We are sorry to hear that your experience did not live up to the expectations we set for our customers to receive. We thank you for reaching out to us and we apologize for the delay in receiving your product. Due to Covid-19, all manufacturing industries including ourselves, have been affected because of shortage of some raw materials and lack of staff. This disruption has impacted the timely production of our customers products.
Jonathan informed us that the service has been completed, and all should be good.