Was not able to cancel their services keep charging me for years
I sold my house in 2019, and move out. I called lawn turf to cancel my service. They confirmed my cancellation over the phone, but they keep came to my old house to do service and still charged under my name. I called them last year, they just said their records did show I canceled their service. So I paid for the year. But they still keep coming to my old address, send me a new bill. I refused to pay, they threat me will ruin my credit.
- Approximate cost of services:
- $1,000.00
- Company Response
Thank you for bringing this to our attention, Shadow. We’re sorry you had a bad experience. We’ll strive to do better. Please send a note to feedback@hometurf.ca with your customer number and a brief description of your experience trying to cancel your service and our web coordinator will direct the message to our leadership team for review.