We contacted Rick at RCC requesting a quote on a one sided basement leak we had causing water to trickle in especially after a rainy day. First off, Rick was insanely professional from the very beginning. We explained the urgency, the issue and potential issue it would pose as we were set to begin our basment renovations to deal with an allergy our little one had caused by mold on the opposite side of the basment. He explained the estimation process from start to finish, completed the inspection a few days after the initial call and a few days after that the crew was here to remedy the issue. The crew to say the least was also amazing, guiding us through the work they were doing prior to commencement and showing us mid project the issue at hand confirming the precision with which Rick diagnosed our basment issue. Rick then followed up personally and inspected the work shortly after completion. Our nerves surrounding the project were eased due to the professionalism Rick, the crew and RCC upheld at every step! Rick, thank you! You provided us with not only a precise estimation, but you were courteous and explained the issue in full. We will always recommend RCC!
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It's great to hear that the basement waterproofing experience with sales rep and our waterproofing crew went so well! Glad our team could find the waterproofing solutions to take care of the job and make sure you are water leak free. Thank you for choosing RCC Waterproofing and have a great day!