The banister in main stairwell of our townhouse was loose and needed to repaired. Via google, we found Quick Sidekick Handyman whom were in our area and had good reviews. When I reached out, there was no time delay in responses and very reasonable booking time. In fact, a spot became available for later the same afternoon, they kept me in mind and asked Vitali to swing by. He was very personable, professional and I felt safe with him in my home. He wore face mask the whole time without being prompted. (I have multiple sclerosis and had gone through immune therapy last March so am at risk/quarantined) Vitali understood the banister had come loose because it was secured into the wall board rather than a wall stud which is why it came loose. He located the wall stud, moved and attached the handle correctly and repaired the damage to the wall board. I feel much safer now using the stairs with banister more secure; wish I had reached out to Quick Sidekick Handyman many months earlier! We have plans to paint my mom’s condo in the spring, will be sure to make contact with them again. Ann Lo”
- Approximate cost of services:
- $235.00
- Company Response
Thank you so much for sharing your experience with Quick Sidekick Handyman regarding the repair of your banister. We're delighted to hear that you found us through Google and that our quick responses and reasonable booking time met your expectations.
We're especially pleased that Vitali provided you with a personable and professional service, and it's great to know that you felt safe with him in your home, especially considering your unique circumstances. Safety is a top priority for us, and we appreciate your recognition of Vitali's commitment to your well-being.
It's wonderful that Vitali was able to identify the root cause of the issue and make the necessary repairs to ensure the banister is now secure. Your safety is paramount, and we're thrilled that you feel much safer using the stairs now.
We look forward to assisting you with future projects, such as painting your mom's condo in the spring. Feel free to reach out whenever you need our services again.
Thank you for choosing Quick Sidekick Handyman, and we're here to help whenever you need us.
Warm regards,
Quick Sidekick Handyman Team