Reviews

10/10

Jessie cleaned my gutter efficiently and explained to me what caused the blockage and recommended me a solution. I therefore hired him to upgrade my gutter guards this week.

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Company Response

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Kind Regards,

jswcservices

10/10

Roltec is very easy to deal with. The sale person in the showroom was knowledgeable about their products. The rooms has many samples and awning models to look at. The sale person came to our house on time and very easy to deal with. The installers were efficient and explained everything to us. The final product is beautiful and the color matches perfectly with our deck. Very happy customers we are.

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Company Response

Thank you very much Simon for taking the time to write a review. We really appreciate it. Enjoy your new awning!

10/10

My old skylight is over 20 years and it is always my worry that it will leak during winter so I decided to replace it this year. I looked up Home Stars and found Skylight Unlimited is highly rated. The owner Denis showed up and went through everything with me that gave me a lot of comfort. He told me installation will be in a few weeks but due to the frequent waterfalls this year, I got a call from them in August. They showed up on time and finished the job after we left home. Afterward they sent me the pictures of the roof that show the before and after. I noticed there was an inside edge not covered by the calking properly. They came to fix it a few days later. Overall I am very satisfied with the workmanship. Job well done. Thank you.

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Company Response

It was our pleasure to be of service to you. We are glad that you are happy with the job. Take care from all of us at Skylights Unlimited:)

10/10

I have a Maax shower unit (IES 1/2 inch) which has a shower head and 2 modes of water jets. As it is a special system, a regular plumber may not be familiar enough with it to be able to fix the water leak. The Taps salesperson referred me to Jay's company. When I called him, Jay was willing to change his work schedule to enable his plumber to come right away. The water leak was fixed the same day. I consider this to be great customer services as he put his clients' interests first. I would not be hesitate to recommend his company to my friends in the future. Thank you, Jay :)

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10/10

The sands under my interlock bricks over the years got eroded and was sagging and became uneven. It caused the wooden fence / door to break (see the pictures). I hired William of North Construction Landscapers to repair it. He started the repair the following week, worked hard and paid attention to the details. I was very pleased with the end products and quality of his work (see the pictures). I wouldn't hesitate to recommend this company to others.

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0/10

A simple job to replace a shower cartridge became a big job to replace my rough in (cut through dry wall to replace the old one, repainted the wall) all because the Enercare technican's drill damaged the rough in inside wall resulting in water leaks. They were not responsive to my claim.

2 of 2 people found this review helpful.
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10/10

We were referred to this company by our contractor. Yin spent 4 hours making the drawings for us. Although we changed the drawings 3 times, Yin patiently listened to our requests. Simon, the carpenter, is excellent in term of customer services. He understood how we want the Hood Cover to be done and did a fantastic job. The final Hood Cover looks amazing and become the focal point of the kitchen. Bax is also very good in coming back to fix small issues with the installation. We are very please with their workmanship and would highly recommend them to others.

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10/10

We was referred to Jay through our friend. He asked him to renovate the whole kitchen, add pot lights to our 1st and 2nd floors, and put in a cement floor for the shed house in the backyard. In the initial meeting, I felt that he is the right person for the renov. He is honest and upfront (no sale pitch). He priced the project to do it right the 1st time (i.e. not cut corners). Every planning will experience unexpected problems. Jay has good problem solving skill and know how to deal with the unanticipated problems. They started and ended the project on time and on budget. After the renovation, we love our kitchen, family and living rooms. We highly recommend him to others and wouldn’t hesitate to hire him again in the future.

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Company Response

Thank you Simon.

9/10

We were referred to Zion Stone through our contractor. Carol of Zion Stone was very helpful and gave us a lot of advice on our project. Their natural stones are beautiful. We picked two pieces that become the highlights of the kitchen and family room. Their prices are reasonable. Whoever hire them need to ask them the installation steps and in particular timing for measurements, picking up the sinks and installation, etc.

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10/10

I know about this company through my research in HomeStars. Brian was responsive in my email queries. I went down to the showroom to check out the various models and Brian explained them throughly. The quote was competitive. Sonny came in our house to do the measurement very timely. After placing the order, we had to change the model due to the design changes to our renov project. Brian was patient with us and worked with our plan. Brian even wanted to make sure that the materials around fireplace is fire resistant. It shows they care about their customers. Installation was completed without delay or issues.

1 of 1 people found this review helpful.
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Company Response

Thanks Simon for your trust in us from beginning and for your detailed review. We at Toronto comfort zone are happy that you chose us as your selected fireplace showroom in Toronto and happy to hear you like your Capella gas insert. Sincerely.

10/10

Last summer I noticed our solarium floor had a lot carpenter ants' droppings. Given I didn't know any solarium repair contractors, I searched Home Star and found Andy of Solarium Repairs. Andy told me that the wooden foundation was rotten. It was a big job to replace the wood, panels and lower the deck to prevent future water damage to the wooden foundation. As it was a wet spring and summer last year, his jobs got back up. As he knows I wanted to repair the solarium before the winter, he helped me find Shane, another experienced solarium repair contractor, who used to work for Four Seasons Solarium. He reassured me that Shane is reputatble in the industry and properly insured. I trusted his advice and hired Shane. The whole repair took two weeks. We were very pleased with the quality of the work done by Shane and his crew and thanked Andy for his referral.

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Company Response

Thank you for your kind words simon

10/10

Our balcony floor of the condo was pretty worn out so we researched to see what panels were available. There are no many contracts for this type of project. Our friends came across Kandy and recommended it to us. Doug explained the products to me and pricing was reasonable. The installer came in and finished on time. I was pleased with the look of the balcony floor. And it is easy to maintain as well. I would recommend this company to anyone. Thanks Doug!

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10/10

Staff of Maple Window & Eaves Cleaning Inc. thoroughly cleaned all the eaves of my house and the price is reasonable. Now when it rains, my roof no longer has many "mini waterfalls" :) Next time I will certainly use them again.

1 of 1 people found this review helpful.
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Company Response

Thanks Simon! That's the way it is supposed to be. I appreciate your business and feedback!
Yitzie

10/10

I called Pesticon in a rush to get rid of the carpenter ants in my sunroom. They gave me a quote over the phone and came the next day. The technician explained what he would do and when I will see the effects on the ants. When I said it will rain that day, the technician suggested spraying inside the sunroom first and came back the next day to spray around the sunroom. After 4 weeks, the dead ants started to appear in my sunroom. I called them up for some clean-up and pet impact questions and was given the answers to my satisfaction.

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Company Response

Hi Simon. Thanks so much for your positive feedback we at Pesticon trying our best to give maximum. Many thanks

10/10

Alex helped us to renovate our condo bathroom. He showed us the design drawing prior to commencement of the project. Although there were complications in installing the shower, the project was completed on time and on budget. Also although there was miscommunication for the request to install a mirror cabinet, Alex was willing to work with us to resolve the issue. Overall we were please with the final product. It was good that Alex has a variety of crews and did the project management so that we didn't have to do all the co-ordinations ourselves. Thank you Alex.

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9.5/10

I used Brock 6 years ago when I bought my house. They replaced all the windows, a front door, a side door and a french door. I was very impressed with their service and quality of the windows and doors. This year I decided to hire them to replace two windows and a side door. The salesman accommodated my work schedule and came to my house at 8pm. We discussed the project and he also gave me tips for my future renovation projects and how to maintain the solarium. They called me to reconfirm the installation date a week before the project start date. The contractor provided me with excellent services. He was courteous, polite, considerate, hardworking and professional. He has good work ethics and craftmanship. Their price was reasonable given the high quality of the Winstar windows. These two projects make me a customer of Brock for life. I will certain use Brock for my future renovation projects.

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Company Response

Thank you for your feedback!