Reviews

10/10

Recently moved into a new home with a sump-pump that was not plugged in. When I plugged in the sump-pump, the unit started to emit an oil smell and make weird noises -- turned out that the unit was old / clogged / and leaking oil, thus needed to be replaced. I submitted a request via Homestars and instantly got a reply from Master Drain & Water Works. I called and spoke to Vitaliy who gave me a range of options --- I opted for a sump-pump with a back-up sump-pump that was powered by a battery. He was able to install the following day at a time that was convenient to me. Everything was installed perfectly, and to my satisfaction, I would recomend Vitaliy / Master Drain and Water Works again!

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Company Response

Hi Joe, thank you for spreading good word about our work, it's really help us to have a job and helps other people to pick up right contractor to do their projects. Thank you

10/10

I was in the process of selling my home, and needed to replace old gutters and fix the capping along a window and door-frame. A few installers (some rated highly on Homestars) said they were in high-demand and wouldn't be able to start the job for another month or two. Within a day of requesting an estimate, Serge stopped by the house to provide an estimate, and prepared a written contract. Within a week of signing the contract, the job was completed (2 days) to my satisfaction. Very professional, reliable, and accommodating .... highly recommended!!

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Company Response

Thank you for the kind words Joe, and congratulations with selling your house above asking price!

10/10

Nathan came in and assessed the work required to cool our Master Bedroom and confirmed that a ductless a/c unit would be the best solution for our needs. He wasn't pushy and offered up a number of options. On installation day everything went smoothly, and work that wasn't finished was completed a few days later. Professional, thorough, and a pleasure to deal with -- highly recommended.

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