Julianna from Mississauga

I've been using Jameson for water testing and all chemical and product purchases for 20 years. I was having trouble balancing my pool water one week and asked for an extra water test. Marilou gave me a million reasons why I could not have another test (because it costs the company $5/test and about $7000/year). She did not offer that I could pay for an additional test. Worse than that, she did not offer any solutions to help correct my water chemistry. I explained that I do not take advantage of the water testing but this was an extenuating circumstance. Apparently 20 years of loyalty means nothing to Marilou or to the owner, Paul, who I emailed with my concerns. I gave him the opportunity to correct the situation, but he only gave excuses as well. The staff are friendly and helpful, but the management does not treat customers with care. I would avoid Jameson - there are many other, smaller pool companies in the area to choose from. The "approximate cost" is based on spending a minimum of $500/year in chemicals and equipment over 20 years. In reality, it is likely much more than that.

Andrea is absolutely amazing. She helped us transform our dreary basement into a modern, cozy, comfortable space for us to enjoy as a family. Andrea completely understood our needs and style and worked with us to find the right flooring, furniture, paint colours and accent pieces to complete our project. She helped us to stay within budget and also passed on her designer discounts to us which brought considerable savings. Andrea is easy to reach and responded promptly to any questions I had. Along the way, we encountered a fairly large issue with the sofa purchase. Andrea immediately dealt with the problem and saw it through until it was resolved. Apart from her wonderful talent as a designer, she is also incredibly professional, friendly, easy to work with and truly cares about the project and the final outcome. We will definitely consult with her on all of our future renovations!