I called Magacity about 2pm on Wednesday after our gas company shut off all our gas gas. No heat no cooking, no hot water. The receptionist was very helpful and understanding and said she could have a technician about by about 5pm. The tech Darin gave us a call shortly before 5 and said he was running a little late but would be at our home in 30 minutes. Great follow-up and has arrived as promised. And what a technician he is. Very knowledgable and also a very nice person. Fixed our leak in just over an hour, relit the hot water tank and fireplace pilot and was on his way. Amazing service!!! We are new home owners in Toronto and MegaCity will certainly get all of our heating and air condition service business. Thank you Darin. Gary Donald

Approximate cost of services:
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Call MegaCity first.
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Company Response

Thank you Mr. Donald for your kind words, we are extremely appreciative. Customer satisfaction is very important to us.