From start to finish this was a great experience. I emailed information about what I was looking for to at least 5 companies and quickly received a comprehensive quote back from Ideal Stairs. Any discussions with Mesh or Rajah regarding changes were handled quickly and professionally. The work team was very professional, unobtrusive, worked quickly, cleanly, thoroughly and consulted me about any questions. We had a few older home surprises and the work team, supported by Mesh and Raj, went above and beyond to resolve it, saved me from a higher than expected cost and the final product is beautiful. These changes meant quote amendments and it were all extremely reasonable. We went from our original plan of redoing a staircase, railing and upper landing to including a bedroom. I would contract this company anytime and refer them without hesitation.
- Approximate cost of services:
- $12,000.00
- Company Response
Hi Romaine, thanks for your feedback and recommendation! Your review is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy to hear you had a great experience with our team from start to finish, and that any new changes were handled in a timely professional manner. We're always here to ensure our customers needs are met and are happy with the final results. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for choosing us to be a part of your stair renovation project. We hope you continue to enjoy your beautiful new stairs for many years. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.