D Lee

Our home and detached garage is approx. 30 years old. Our gutter system was leaking at all corners and not level anymore. This caused ice build-ups in the winter and also slippery pavements underneath the corners. Downspouts were also no longer aligned correctly. We got a few estimates, some companies offered to replace and reseal all joints/corners but keep the existing gutters system. Bob at WeatherGuard gutters recommended replacements as the gutters were at the end of life timeframe. Bob came onsite at the arranged time and provided an overall estimate for the project. He also provided recommendations on whether Gutter Leaf guards were required or not and the benefits of Leaf Grabbers on the down spouts were also beneficial. We do not have too many trees around our property, so Bob did not recommend the Gutter protectors. Bob is a pleasant individual who knows his profession. He did not try to pressure sell or up sell us on certain aspects of the project. A free written estimate was provided in a timely manner. We decided to do the recommended complete replacement of the gutter system, as the overall cost was reasonable as compared to the replacement of corners and resealing. Bob booked a date soon after the acceptance of the work order. We were happy that the date was only 1 week after we accepted. Once again a timely installation. On that day, the two individuals, Ryan and Bryce arrived onsite at 7:30 am and started their work. Ryan is a perfectionist in all that he does while Bryce is the main installer/removal expert. Ryan makes recommendations, provides experienced suggestions, adds extra suggestions and explains each step of the install process. Things like adding an extra downspout location, sloping the gutters so that the water can drain, adding extra braces to hold the gutters, using stainless steel screws (no rusting) and recommending that the downspout top filters were not required were very valuable as this allows the leaves to wash down and then be captured by the Leaf Grabbers. Leaf Grabbers are at the level where they can easily be accessed and cleaned. From arriving onsite, to the completion and removal of the old gutters, Ryan & Bryce did an amazing job. Both were friendly and very detailed oriented. I like the comment that Ryan made at the end of the installation. I had asked if they were off to another job, Ryan said they do the installation job right the first time and are not rushed into another job. This tells me that they do not cut corners in the installation projects. Once everything was complete, Roxane Office Account Payable, contacted me regarding payment. She is very friendly and personable. Payment went smoothly. I did further contact her on another question to which she answered promptly. Very efficient and professional job done by WeatherGuard Gutters Inc. I have already recommended Bob and WeatherGuard Gutters to 2 of my friends.