Reviews

10/10

I was so pleased with the immediate response from All Trades. They followed through as promised and did a great job replacing my light. They were polite, courteous and accommodating. I was looking for a dependable Handyman to do the small jobs I need done. I will definitely call All Trades again!

Approximate cost of services:
$60.00
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Company Response

Thanks for the kind review, it was pleasure working and we are looking forward to assisting you maintain your property in the future!

10/10

I am so pleased with the work done by Silver Lining Handywork. They were immediately responsive to my request for service. They accommodated my schedule easily and arrived very promptly at the time we agreed upon. There was a lot of work involved, and Ricardo took the time to do it well. At the end he made sure to review it with us so we were satisfied. The price was extremely reasonable. We are not very handy, so we need a reliable handyman on a regular basis. I will absolutely call Silver Lining Handywork again. They more than met my expectations.

Approximate cost of services:
$150.00
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Company Response

Hello Jaimills,
Thank you for taking the time to write us this kind review. We look forward to working together again soon. Take care.

10/10

I am absolutely pleased with the work done by Grand Merit Construction. The quote was accurate to the end invoice. The workers were prompt, punctual and very polite. They worked hard all day long as transformed our ugly and decrepit pink shed into a beautiful storage unit. See the before and after photos. My only regret is that I did not know Grand Merit does handyman work as well. I will definitely have them back

Approximate cost of services:
$500.00
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Company Response

Thank you very much for taking the time to share your experience, Jai! We are happy that you are satisfied with our services. Please let us know if there’s anything else we can help you with.

10/10

Our garage door was making a horrible sound and was not opening properly. Ed got back to me right away and arranged to have a service person come today. Marc arrived and assessed the problem. He was extremely thorough and showed me exactly what the problem was. He explained how he would repair the door hardware and even cleaned the door! He let me know the repair is good for a year as well. Given the work and responsiveness of this company I am very pleased. The door opens smoothly. Thanks so much Ed and Marc. I hope I dont. Wed to repair this door again but if I do, I will call you.

Approximate cost of services:
$200.00
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Company Response

Thank you very much for the feedback.

10/10

My kitchen cabinet style was discontinued by Home Depot and I wanted to replace two cabinet doors where the finish had peeled. The staff at The Door Maker were super in helping me find the right door design, (I have a visual impairment) and provided advice re measuring etc. The doors arrived within the time promised and they were installed. They are absolutely perfect! I am so happy with them and would recommend this company to anyone who needs replacement doors or other cabinet parts. I will definitely order from them again if I need additional doors, and certainly will if I decide to reface.

Approximate cost of services:
$200.00
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Company Response

Hello Jai! Thank you so much for taking the time to leave us an amazing review. We were more than happy to help and are so glad that you were able to find a match for your existing cabinets. Thank you for choosing The Door Maker for your custom cabinet doors.

10/10

I have been very happy with the serivcesI have received from Whitby Garage Doors Ltd. They replaced my garage door three years ago and it looks terrific. I have had a few questions along the way which they have promptly answered. This Spring the door was damaged and they promptly came out and made it operational again. Two panels required replacement, which they completed at a very reasonable price. I would highly recommend this company and definitely will use them again.

Approximate cost of services:
$850.00
1 of 1 people found this review helpful.
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Company Response

Hi Jai,
Thanks for the awesome recap of your experience with us. We are glad we could help with all your garage door needs. We truly appreciate your personal recommendation!
Stay safe WGD Team

10/10

I contacted Adel based on the review I saw in Home Stars. He responded right away and was able to come and clean my carpet today. He and his crew were polite, respectful and responsive to my questions. I would absolutely use 416 So Clean again. What a great experience and outcome!

Approximate cost of services:
$200.00
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Company Response

Thank you so much Jai for the business and the amazing feedback. Truly appreciate it. We look forward to servicing you again in the future.
Adel Majd

1/10

My experience with The Cleaning Ladies started off well. The first two cleans were phenomenal. The team showed up on time and did a great job according to the arrangements we had made with the company. And then it all fell apart. When I complained that part of the house had not been done, (my husband was seeing a client and we had asked them to do that room last) and that the rest of the work was not up to the standard THEY had set, they offered to come back and do the parts that were left. This was fine. Then this was cancelled abruptly and we were told that we needed to get another service as our “arrangements were too complicated”. Subsequent conversations were confusing and insulting. They also refused to send a consistent team. I am very upset and disappointed in what started out as a great service. I would not recommend them.

Approximate cost of services:
$140.00
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Company Response

Hi Jai,

We appreciate your feedback and we accept all forms of constructive feedback. However, there are some facts that have been left out of the review.

We did and still do apologize for missing the rooms in question that are in use when we first arrive. That specific team was new to your home and it was done in error. We did make an effort to work with you. Our manager, Lyndsey was scheduled to come back to complete the missed areas the following morning - as that is our guarantee. Unfortunately, she fell ill and was unable to make it. You were issued a partial refund for the areas that were missed, and had you of waited for Lyndsey to contact you back - she would've returned at the beginning of the week after the virus had passed. When you had spoke with Karen the day after your clean, she was also ill with a stomach virus and despite trying to explain the situation clearly, it is hard to communicate to the best of your abilities when under the weather.

Going forward from this incident, we were willing to ensure that a consistent team would be visiting your home with each reoccurring clean. Unfortunately, the first team of girls were unable to return due to personal reasons - in which we were transparent with you.

We suggested that your needs could potentially be met if you had gone with a private cleaner. This is because although we are willing to work around our client's schedule, the teams are sent to your home with an allotted time to be completed and if the rooms were still in use by your husband, waiting for him to complete his sessions would mean their schedule would be pushed back. Pushing their schedule back would mean that the client's for the rest of the day are having their cleans later than expected. In the cleaning world, things do happen that change schedules but for the most part - this is not an occurrence every clean.

We have been transparent and apologetic. We are disappointed we were not given a chance after the third clean to make this right - after the partial refund. We apologize for any hard feelings left with this situation that you did not allow to be rectified before cancelling future cleans and and writing a one star review.

We wish you luck in the search of finding a cleaner, have a lovely weekend.

10/10

I hired Fresh Glance to clean my windows and eavestroughs. They were very pleasant to work with. I have never had such a thorough service. They cleaned every window in my two storey house, screens and tracks included. The eavestroughs were sparkling clean. Jimmy showed me a video he had taken of the eavestroughs as well. They did not complete the work until they had shown me what they had done. All screens were replaced. This has not been the case with other companies. I would absolutely recommend Fresh Glance, and I will certainly use their services again next year.

Approximate cost of services:
$400.00
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Company Response

Hello Mrs. Mills, thank you so much for taking the time to write this review and for your kind words. Thank you for your recommendation! We look forward to serving you again in the future!

Thanks!
Jimmy Alfaro
Fresh Glance Cleaning Services

10/10

I called Whitby Garage Doors for an estimate on my very old garage door after it was damaged in the April ice storm. Chad came out to do the estimate and even met with me at my office to discuss it. The estimate was extremely detailed and exactly reflected both the work and the price. The door that I chose was exactly what I wanted. The garage door actually arrived earlier than anticipated. The installation was arranged and the team arrived exactly on time. The final product was exactly what we expected and wanted. The installation was done exactly as we had requested by the very professional and pleasant installation team. The entire process was explained very clearly and in detail. The capping was completed a few days following the installation. The new door is beautiful and the installation job was done perfectly. I could not be more pleased with the outcome. Even the office staff at this company is pleasant and helpful. I would absolutely recommend Whitby Garage Doors to anyone.

Approximate cost of services:
$1,800.00
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Company Response

Hi Jai,
Thanks for the wonderful review. Your project looks amazing!
Thank you for giving us the opportunity to work with you. If you ever need anything in the future don't hesitate to let us know.
Thanks again
Wendy

0/10

Appliance Repairman came out to repair my dishwasher, which was refilling with water well after it drained completely. The technician said it needed a part which he did not have, and would be back in a few days to install it. I paid a huge fee of $600. for this. He returned over a week later following my repeated calls, and installed the part. The dishwasher is still doing the same thing. The company agreed to send him out again, but four days from now, just prior to the weekend, with the proviso that I may need to pay for an additional part. They are horrible. The part was over priced as was the service. I wish I had read the reviews. This has been a very expensive way to find out how important that is. DO NOT CALL THESE PEOPLE !!

Approximate cost of services:
$600.00
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0/10

We have a service contract for our 2 year old AC unit. My husband has a medical condition which makes A/C mandatory. the unit is not working properly. I called for service. No available appointments until Sunday. This is despite their promise of "same day service". I was told that this is "what they intend", not what they do". Asked to speak with a manager and was told there was no one available. I am looking for a new company. This is unacceptable for the money they charge for the service contract. And this time it is a running toilet that is supposed to be covered by the plumbing maintenance plan. they are unable to fix it until a week from now due to "special circumstances". Awful, awful service, and yet they expect to be paid on time!

Approximate cost of services:
$40.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi jaimills- Please email me at support@enercare.ca if you require further assistance. Thank you.