I'm grateful to Bob, and his son, Justin, of Drainrock for their honesty. This company saved us thousands of dollars and did an excellent job of cleaning out the dirt from our 45-year-old clay tiles and flushed them Drainrock Industries saved us thousands of dollars. We paid them $1500. to dig up holes at different sites on our perimeter and put down a camera to video what they saw. They gave us a thumb drive of the video, cleaned out the 45-year-old clay tiles and informed us they worked well. This is in contrast to 2 major plumbing companies in the lower mainland that told us that our drain tiles were broken (they used a camera) and they had to be replaced. The companies gave us quotes of $24,000 and 30,000 and that's not counting the cost of replacing the concrete in our carport and driveway. I am so grateful to this family company that does not take advantage of seniors.
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- Company Response
Thank you for taking the time to write about your experience with Drainrock Industries. We work hard to ensure that each and every customer are educated about their drainage system before deciding on how to repair or if a replacement is required. In your case, the original clay tile was partially clogged with soil and debris that was hydro jetted from the inside walls of the pipe. Once serviced, we used our video inspection camera to ensure the system was cleaned and water flowed into the sump and onto the municipal storm connection. Justin is not only our service foreman, but also my son which makes your kind comments about him so meaningful. From all of us at Drainrock Industries, we thank you.