Carrier heat pump 38MAARBQ24BQ24AA3 2.0 Ton and a Carrier Furnace 59TP6BB060V17--14 installed July 27, 2022. Applied for Government grant of $5,000 requires two audits. First audit WE had to wait approximately two weeks with air conditioner broke down and needing replacement. During this time had temperatures in mid-eighties. Reliance lent us a portable air conditioner to help with temperature. Aduit done by Certified auditors not Reliance. Reliance did a good job on installation waiting for Final audit on August 2nd 2022 and hopefully Grant of $5000.00 will be approved. Unfortunately, The outdoor heat pump was damaged in shipping small scratch down to the metal at the Top seam and fin damage right side and back of heat pump. I will let Reliance know and see how they handle this.
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- Company Response
Thank you for choosing Reliance, if you require assistance please email me with your account details at firstname.lastname@example.org - Nicole