I recently had to have an emergency repair to my roof for a missing shingle which was causing a severe leak through my bedroom ceiling. Given inclement weather, and a refusal by the initial roofing company to send someone out to repair the roof, I found The Roof Whisperer. They agreed to send a crew of two out to my home at the end of the day to assess and repair. They arrived relatively promptly, which was fine. They found a missing shingle, repaired it, and stopped the leak. Again, all fine. However, aside from the seemingly exorbitant charge (approx. $500) for showing up for about 30 mins to repair the shingle and look around, there were serious issues with the company's professionalism and integrity. Firstly, after the repair, the crew members each told my wife and i that they anticipated massive damage to our attic and insulation. They pushed for us to create a follow-up call the next day on the insinuation that if we didn't get them back out, we could be looking at a $50K roof/attic/insulation repair. They also showed us pictures of the damaged portion of the roof they repaired and promised to email the pictures to us so we could have it on file to collect on warranty and insurance. Yet, when we tried to a) book a follow-up, there was no answer (by email or phone) and b) despite multiple calls and emails, no pictures were ever forwarded in the nearly 2 weeks since the repair. Thankfully, we never did get the follow-up. Instead, we had an independent contractor look in our attic (something the Roof Whisperer crew members didn't even do!) and determined we have no issues to worry about. So, in sum - Pros: They showed up when we had an emergency call. Cons: Scare tactics. No follow-up support. Exorbitant billing. Based on this one service call, I would not recommend this company.