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10/10

Assisted Review

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I just wanted to send a quick note to let you know how pleased we have been with our pods experience so far. We are only half way through the moving process... our pod was brought to us Monday of this week and picked up just yesterday morning. Our driver was Dave Clemmens (both times). When Dave first dropped off the pod on Monday he was very patient and helpful, as the parking lot we had for him to work with probably wasn't the most convenient by any means. Dave was really professional and seemed to really enjoy what he was doing. After siging the paperwork, and the container was put in place, Dave indicated to me that it would likely be himself or a female driver (named Shannon? I believe...) that would be back for the pod on Thursday. Not really knowing what to expect, I immediately felt more comfortable and confident in the service that Dave was providing to us. It was Dave who returned yesterday to pick up our pod, and it was so great to see a familiar face. The closing date on our new house isn't until March 8th, but I have absolute trust that our stuff will be stored securely until it returns to our driveway. It was also nice to know that it would be Dave or the female driver that would be greeting us at the new house with our pod once again :) Although, we are hoping NOT to be moving again anytime soon, we will definitely consider PODS in the future and recommend this service to friends and family. Thanks for making this incredibly stressful week a little less stressful. Happy friday to you and your team; enjoy the weekend!!

Approximate cost of services:
$475.00
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Company Response

Our customer's experience is of the utmost importance to us; From initial order to final pickup we strive to provide friendly, professional and quality service. Drivers are an essential part of this & we are pleased to hear Dave reflects that in the field.

Thank you so much for taking the time to let us know how we're doing!