Reviews

10/10

Mark and his team just completed underpinning our basement. We could not be happier with the work that they did. Mark knew that we were newbies when it came to renovations, and he broke things down and explained things to us every step of the way. Before they even started, Mark came over several times to answer questions that we had (on site so he could point things out). He gave us so many options so that we could fit the project to our budget. In the end, they finished on time and on budget. Mark and his team demolished the basement, gave us 8.6 foot ceilings, a 20 foot room (getting that 20 foot beam in through the side window took them a full seven hours), gave us all new drains, new backwater valve, a sump pump and poured a beautiful concrete slab. I didn't even know what those things were before I met Mark! From the moment the project started, Mark's team were amazing; we were home all summer while they were working and they were incredible. The team worked so hard and efficiently. They were so clean! The site was left spotless every day at the end of the work day. The work was meticulous. Mark's team were so kind and played awesome music (with some excellent singing every day). My kids missed them when they were done the job. This company is the Four Seasons of underpinning. If you are doing research for an underpinner -stop wasting your time now and make yourself a cocktail - you need to go with Mark. Before and after photos below.

Approximate cost of services:
$100.00
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Company Response

Good afternoon Lara & Mark, thanks so much for taking the time to write a review of my business New Depths Underpinning Inc. We had a great time working with you. Jae and the team will miss you guys and your boys for sure. Summer at your place was a lot of fun, we fed off your energy level each morning as you shuffled your boys out to the camp bus every day - your Mark radiates the positive vibes, it's contagious! Can't wait to see the finished product downstairs!
Mark & the New Depths Underpinning Team