VM

We recently completed a full renovation of our condominium apartment and worked closely with James on the design and implementation of the plan. We were thoroughly impressed with James's professionalism and the quality of his team's work. We found James to be very responsive to our requests and proactive in his communication and transparency with us. James and his team worked diligently to get the work done well, and to ensure our satisfaction with the process and results. We truly appreciated his honesty and commitment to customer service, as well as the excellent results of the renovations, particularly the kitchen. Notably, James asked us to hold back on the final instalment of payment until we'd moved moved back into the apartment and lived in it for a few weeks to identify any issues with the design. We brought him and his team in a couple of times after moving back in for small corrections and James made sure that we were happy before remitting our final payment. We strongly recommend James and Room by Room for your contracting needs, and note that he came highly recommended to us by more than one of our neighbours in the building, as well as the building's property management company.