I had a pest eating the wood in my house, I thought it was termites. I called him, Joe was very calm and easy to work with. He offered to come out for an assessment and I could also send pictures to him. He responded very quickly and was very knowledgeable. He told me the bug I had, what to do to deal with it and said that spraying wouldn't help and would be a waist of money. Very honest, I would definitely call him for any pest problem in the future.
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Glad I could help.Joe