Reviews

10/10

We had some severe ice damage to the front of our house last winter caused in part by some decaying in our Mansard Roof structure. We called on several contractors for estimates but went with Cherry & Clark because of the detail they put into their quote, which gave us a feeling of comfort that they knew what we were looking for. Cherry & Clark sent their estimator (MIke) who spent some time not only discussing with us what we felt was needed but also in suggesting some alternatives. He then prepared a detailed drawing and plan fully explaining some of the additional issues which might present themselves once they opened the roof and soffit. There was some concern as to being able to colour match the existing siding and eaves-troughs as both were somewhat dated and faded. He returned 2 days later with samples of the siding and eaves-troughs which matched so closely we couldn't tell the difference. Dates were set for the work to commence, a confirmation visit a few days before by the fellow who would be supervising the job confirmed his material requirements. His team showed up on time and work was completed when they said it would be. Fortunately the additional problems discovered once they opened were minimal and didn't required any extraordinary material so everything came in as quoted. They even corrected a few minor problems with some of the ice-guards and water deflectors that had been dislodged or were missing. Clean-up afterwards was exceptional and they even went through the flower beds and pickup up small bits of insulation that had blown into them, my wife was impressed at this detail.

Approximate cost of services:
$5,000.00
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10/10

Extremely satisfied with not only the quality of workmanship but also the superior quality of customer service that FG Fencing extended to us. Our project grew from a simple single section of fence to 5 neighbours all replacing their fences and gates. John Guglielmi and Nicole Anozie were excellent to deal with. Their estimator came out to quote on the initial job and while he was here we asked him for a what if scenario for the whole job. We had the reply the same day. Nicole step in and took care of the administrative side and we were scheduled for a start date. Their on-line system allowed us to follow the progress of the various permits and locates that were required. A phone call from them the day before to confirm the start time was great. Their crew arrived exactly when they said they would. A quick 5 minute job briefing with us to explain what would happen was welcome and the speed with which they worked was was phenomenal. As they progressed I noticed a change I wanted to have them do, no problem said the foreman. I called the office just in case and pleased to hear "already got it, no problem". The old fences were removed, the new ones installed and everything was cleaned up and our property hasn't looked this good in 25 years. No muss, no fuss just a great experience.

Approximate cost of services:
$4,400.00
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Company Response

Thanks for your comments Ernie, we were glad everything went smoothly. Communication is very important, and ensures satisfaction.