Reviews

10/10

We hired Matthew Mensing from Falcon Railings to provide a railing system for our deck. He came to the house with samples and was very patient with us choosing the colour and system for price and quality. Without going into details, they went beyond what they were hired to do to be sure our property was safe, and the work completed to an excellent finished standard. Thank you very much! I would certainly recommend Falcon Railings for work.

Approximate cost of services:
$7,000.00
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2/10

We had a shingled roof removed and converted to a deck. Included in this was a small bumpout. The job was hellishly slow and disorganized, with high management fees for the amount of managing. The roof came off in Sept, and we took over in January having hit the top of our budget. We completed the interior of the bump-out ourselves. We are now sourcing out other companies to take over the exposed, unfinished exterior in a race with the rainy season. The dollar amount does not include direct payments to companies who did the engineering, electrical, railing systems and the garage door which collectively rang in at approx $15,000.00, or the funds we will still have to spend to complete the job. It felt like we only were given small pockets of time between other jobs and a royal run around when we said as much to them. In a nutshell, a disappointing experience.

Approximate cost of services:
$60,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you for your response. The managment fee that our customers are charged is 27.5% of the estimated price. This fee is made up of direct employees benefits including apprenticeship, health, disability, safety gear and tools, WCB, administration, liability insurance, taxes, city and provinicial licensing, advertising commissions, project managment and a goal of 2-3% profit. Alot of clients believe that the managment fee is only in relation to their specific project - any company has this overhead - we just reveal it.
As our contract is based on time and materials (a cost plus contract) the client is always responsible for decisions regarding their costs.